Capitalize On the Cloud With EarthBend360.
It comes as no surprise to today’s value-added reseller (VAR) community that there is a dramatic shift in the way technology solutions are being purchased and consumed by customers. The Software-as-a-Service (SaaS) model has rapidly and significantly changed how technology applications and platforms are being delivered to businesses.
Those VARs not providing cloud-based services will find it increasingly difficult to compete for customers and maintain healthy profitability. Resellers who provide their customers with a full portfolio of both on-premises and cloud-based solutions and services will be best positioned to enjoy the greatest measure of growth and stability.
The EarthBend360 team offers channel partners a full range of reliable, feature-rich white label cloud-based services, including best-of-breed contact center, hosted voice and unified communications solutions.
A Robust Ecosystem of Cloud Contact Center Solutions.
Many organizations are replacing their older, premises-based contact center solutions, which may be obsolete or inadequately support current business objectives. But, while most businesses have a compelling need for contact center infrastructure and customer experience (CX) enhancements, they simply can’t undertake the large, upfront capital expenditures needed to purchase, operate, maintain and provide training for these technologies.
Now there is a single, unified cloud-based solution available for cost-effectively addressing a full range of contact center requirements. The Community Cloud hybrid platform, powered at its core by Enghouse Interactive’s award-winning Contact Center Service Provider (CCSP) solution and residing within EarthBend’s state-of-the-art data center facilities, delivers a fully-integrated portfolio of industry-leading cloud contact center and voice solutions.